Terms & Conditions

Please read these conditions carefully before using the Pretty Retro wholesale website. By using this website, you signify your agreement to be bound by these conditions.

1. Introduction
20th Century Clothiers Limited is an English registered company: 07038621. Our registered head office address is at Unit 3, Wellington Mills, Elland HX5 9AS UK

We reserve the right to change these Terms & Conditions from time to time and urge you to check them carefully before you make a purchase. This does not affect your statutory rights as a consumer.

The use of our site and any contracts formed are governed by English law.

2. Orders & Payments

Once you are ready to order, add the items of choice to the shopping cart and proceed to the checkout following the instructions on the screen. You will be directed to Sagepay or PayPal to make your payment securely and payment can be made either via a paypal account or via card.  All payments should be made in Pound Sterling only. We do not accept cheques unless by prior arrangement.

Prices are as stated on the website and are subject to change at any time without notice.

If an item has been priced incorrectly, we reserve the right to supply at the correct price and will inform you of this prior to delivery.

All items are subject to stock/manufacturing availability.

2b. Retail Pricing

We ask that all wholesale customers adhere to our RRP for a minimum of 6 weeks from delivery of goods. We reserve the right to decline further orders should this be not adhered to.

3. Delivery

We will arrange for delivery to the address which you specify when ordering. Unless we state otherwise on our website.

When we deliver your items to you you will be asked to sign for the goods to acknowledge that you have received them.

Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.

4. Problems with your order

Please check your order carefully upon receipt and notify us within 48 hours if you believe you have been sent incorrect items or are missing items. We will not be able to rectify any issues after this time.

4b. Defective Items 

We will accept returns on defective / incorrect items only. 

4b. Defective Items 

We will accept returns on defective / incorrect items only. 

4c. Faults

For orders placed within 6 months:-
If a customer returns an item due to a fault we will be happy to supply a replacement or a credit note to you for the faulty item. Please do not refer your customer to us as we cannot deal with your them directly due to insincere and time consuming claims which we cannot corroborate.

For orders placed after 6 months:-
We cannot credit or replace an item that has been in your possession for more than 6 months. 

4d. Damage caused by Customer Care

We reserve the right to reject returns when they are clearly caused by lack of care either by the customer or the retailer stocking the items. This will be reviewed on a case by case basis.

5. Intellectual Property

All designs, photos and copy on this site remains the property of the owners. Any unauthorised use of material on this site is strictly prohibited.

6. General

We will use reasonable endeavours to verify the accuracy of any product or pricing information which we place on the site but we make no warranties.

We reserve the right to alter our product design, fabric selection or trimmings at any time.

We reserve the right to cease wholesale account access in the event of wholesale eligibility account changes and/or breaching our rules of trading. This includes:-
- selling pretty retro products on trading websites such as ebay, etsy and/or Amazon
- selling or moving pretty retro stock on to 3rd party sellers
- selling products consistently below the RRP

Any links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.

7. Data Protection

Please make sure that you have read and understood our Privacy Policy which explains how we safeguard any data which you provide to us in order for us to fulfil your online order.

Date: 15th June 2016 v 1.4

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